Q: WHERE CAN YOU SHIP TO?

A: We operate globally and ship worldwide to all major destinations.

Q: WHY CAN’T I TRACK MY PACKAGE?

A: Tracking information is readily available within 5-10 days of shipment, and is trackable on our Order Tracking Page page.

Q: I ORDERED MULTIPLE ITEMS BUT THEY ARRIVED IN DIFFERENT DELIVERIES?

A: Since our suppliers manufacture on demand and we have a large assortment of products not always stocked in the same region, we may ship your items at different times from different fulfillment centers.

Q: HOW LONG WILL MY ORDER TAKE TO ARRIVE?

A: Using your tracking number, you may track your shipment on the order tracking page.

Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

A: Absolutely. We understand the importance of protecting your privacy, and we are committed to maintaining a secure online environment for our users.

Q: DO YOU OFFER REFUNDS?

A: To initiate a return or refund, please contact our customer support team (support@jokethreads.com) outlining the specific reason for the request. We offer evaluation on a case-to-case basis to ensure a fair and satisfactory resolution for our valued customers.

Q: WHAT DO I DO IF MY QUESTION IS NOT ANSWERED HERE?

A: If you have any other questions that are not addressed here. Please contact us and we will get back to you as soon as possible!